So you
want to run your social media campaign
because you have become a wiz at this social
media business huh? Well have no fear, I got you. I will keep it very simple
and point you in the right direction so that you can make your own money moves.
The first thing that you need to do is set goals for the campaign
that you have in mind. These goals are normally in line with what the
organization wants to achieve like increasing sales, increasing leads, brand
awareness, etc. Next up is to set targets for your campaign. These are the
things the campaign definitely needs to achieve in within set parameters or constraints.
This would be like getting a set number of leads, sales, likes or followers
within two weeks or a month. But let's be realistic when setting goals so they
are not out of your reach.
In order
to properly plan your campaign, you must
know how long you plan to run the campaign as well as how much money you have
to do it with. This could mean the difference between a well put together low budget event
that is well received or a high-end event that flops because you don’t have the
proper resources to make it so (low budget uptown party). It can also mean that
the targets you set before need to be modified because your client cannot
afford to pay to boost the content, ads, etc to achieve the targets. In some cases,
modification is necessary to set more realistic goals.
Now that
we are on our way we now need to determine who the message will be pitched to,
also known as our audiences. In order for your
messages to reach the people you intended, you need to know who they
are because packaging is very important. People
receive messages in different ways and the manner in which something is said or
shown will determine who pays interest or responds to it. This is where
crafting comes into play as customising goes a long way to captivate your
target. Similarly, the platforms they are likely to use is just as important.
Based on the audiences, age, sex, etc. they might be more likely to use one
platform compared to another. Implicit as well is the fact that different
platforms have different ways of presenting contents as well as different sizes or format that are preferred. Instagram and Snapchat, for example, are biased towards
short videos. Even comparing the two, Snaps disappear within 24-hours but on Instagram,
you have that option as well as the ability to have it be apart of your permanent
profile. Immediately you need to decide, are you going to do random short
videos daily to keep your audience's attention or are you going to create
meaningful content you want them to see anytime they want? Tumblr has animated
GIFs, Facebook has a mix of everything and Twitter is for people that like to
get engaged constantly and filled with trolls that could boost your popularity
overnight if you get them properly motivated.
Now we are getting somewhere, so what about the competition?
In order to establish a point of difference or to get it right, checking out
the competition is an easy and very fast way to determine what you can do
different or better to gain some traction. See what the competition does well
you will try to do it better but injecting a twist or adding your own
personality to it. What they don’t do so well you want to hit out of the
ballpark and land those people because you have already determined that they
cant reach those people and if you can then they aren’t really competition after
all. But personality is very important as adding your own flavour and
perspective can appeal to people that you sometimes didn’t even think would
take notice.
Finally, you want to be able to tell the people hiring you
and paying you the big bucks that their campaign was a huge success and they
really should be happy they chose you to run their campaign because you gave
them bang for their buck. This is difficult to do when you have no hard
evidence and you have to battle with scepticism in relation to the huge success
you will be claiming the campaign was. But because we are with the times we don’t
roll like that. In order to know where you’re going, you need to know where you
have been. To do this first you need to establish the metrics that you intend
to measure that will be the evidence that you provide of the success or failure
of your efforts. After those are established, you need to record baselines of
all the platforms you intend to use and sometimes the main website as well (if
it isn’t a platform to be used in the campaign itself) as it sometimes will get
an uptick in traffic based on interest being generated from the campaign.
Once those are out of the way you just need to keep a good
handle on running the campaign and collect the data on the metrics for the duration
of the campaign. The data doesn’t lie! If the campaign is a success or failure
it will be immediately evident from the data. This makes your job of establishing
how good you were when you use the data to generate reports filled with pie
charts, line and bar graphs to show how the performance over the period of the platforms
and the effect the campaign had on them as is compared to the baselines you
took at the start. With that, go make that money.
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